Port operations management software
The Client
Our customer is a state port authority in South America.
The Challenge
The client had been confronted with rising operational costs despite near-flat revenue growth. Mounting manpower costs and semi-manual processes were crippling operations, leading to dissatisfied customers. Additionally, technology enablement was fragmented into disconnected islands, and in-house expertise was inadequate to support even the existing disparate systems. The client needed a comprehensive port operations management software to address these challenges and streamline their operations.
Our Solution
Experion’s maritime experts engaged with the customer team to re-engineer their business processes. Our team configured xPort®, a robust port operations management software, deploying both web and mobile components. The cloud deployment of the port operations management software helped the customer move beyond the aging in-house IT infrastructure, offering a seamless and integrated approach to port operations.
Business Impact
- xPort® provided the client’s senior management team with an integrated view of the entire operations in near real-time.
- The integrated approach of the port operations management software helped reduce administrative costs of operations by 30% within three months of deployment.
- Optimized planning of berth/yard services increased capacity utilization by 20%.
- Field users could access xPort® using low-cost tablets at locations such as the wharf and gates, avoiding the need for expensive handheld devices and significantly reducing the deployment cost of mobile hardware.
- Today, the port runs fully on the cloud-based software and is poised for growth with virtually no additional IT infrastructure demand.