Data Platform Implementation
A modern facility management platform powered by data platform modernization and Power BI insights modernisation
Building a Unified Facility Management Platform through Data Platform Modernization
Overview
Experion partnered with a leading janitorial services provider to modernize operations across 6,000+ sites with a unified, cloud-native facility management platform. The data platform implementation improved efficiency by 40%, processed 500K+ daily alerts, and delivered real-time insights through interactive Power BI dashboards.
The client operates one of the largest facilities management platforms in North America, serving thousands of locations and multiple service partners. They needed a unified platform to centralize scheduling, monitoring, and reporting while integrating IoT and analytics for smarter decision-making and resource optimization.
Challenges
Solutions
Challenge
Manual scheduling and fragmented workflows.
Operations were spread across spreadsheets and multiple disconnected tools, making coordination difficult.
Solution
Experion developed a cloud-native facility management platform on Microsoft Azure to unify operations, automate scheduling, and enable smooth communication between teams and service partners.
Challenge
Lack of real-time visibility into custodial performance.
Supervisors and managers had no consolidated data to monitor task status or service quality.
Solution
Implemented IoT sensors and BLE beacons to capture on-ground activity, with Power BI dashboards providing actionable insights and visual analytics.
Challenge
Data silos limiting operational efficiency.
Data was fragmented across systems, hindering predictive insights and process automation.
Solution
Executed a comprehensive data platform modernization, integrating all operational and IoT data sources into a single scalable data layer with centralized reporting.
Challenge
Reactive maintenance and limited forecasting.
Without analytics, teams struggled to anticipate issues or manage peak workloads.
Solution
Designed real-time analytics dashboards and predictive data models that track usage patterns, optimize staffing, and enhance service quality.
Challenge
Limited scalability and mobile accessibility.
The client’s legacy systems weren’t designed for large-scale, on-the-go operations.
Solution
Built responsive web and native mobile apps (iOS & Android) with role-based access and offline sync, ensuring continuity even in low-connectivity areas.
Outcomes
The data platform implementation transformed the client’s custodial operations into a connected, insight-driven ecosystem that improved productivity and service quality across thousands of locations.
- 40% faster scheduling and 25% reduction in manual errorsthrough automation.
- 500K+ daily alerts and 1.3B+ IoT data exchanges processed for real-time insights.
- 15% improvement in resource utilization and staff productivity.
- Enhanced decision-making with data-driven insights via Power BI dashboards.
- Scalable, cloud-native architecture enabling rapid expansion and multi-location management.
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