Experience
6+ years.
Job Purpose
- Payments Business Analyst: The ideal candidate will have a deep understanding of payment processing, financial transactions in both B2B and B2C scenarios, and industry regulations.
Key Responsibilities
- Collaborate with stakeholders to gather business requirements related to payments, settlements, and reconciliation.
- Work closely with technology teams to design, test, and implement payment solutions.
- Analyze and document payment processing workflows, identifying areas for improvement and efficiency.
- Conduct market research on emerging payment trends, technologies, and regulatory requirements.
- Ensure compliance with financial regulations such as PCI-DSS, PSD2, and AML/KYC guidelines.
- Monitor transaction performance, fraud risks, and security measures.
- Provide ongoing support and troubleshooting for payment-related issues.
- Generate reports and dashboards to track payment KPIs and business metrics.
- Act as a liaison between business and technical teams, ensuring alignment on payment initiatives.
- Adhere to ISMS policies and procedures.
Job Specification / Skills and Competencies
- Bachelor’s degree in Business, Finance, Information Technology, or a related field.
- Strong understanding of payment gateways, merchant acquiring, and card networks (Visa, Mastercard, etc.).
- Familiarity with digital wallets, real-time payments, and cross-border transactions.
- Experience with payment platforms such as Stripe, PayPal, Adven, or similar solutions.
- Proficiency in SQL, data analysis, and reporting tools.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Knowledge of Agile methodologies and experience working in an Agile environment is a plus.
- Experience with API-based payment integrations.
- Certifications in business analysis (CBAP, CCBA) or payments (e.g., NACHA, SWIFT) are advantageous.
- Exposure to AI-driven fraud detection and risk management in payments.
Job Location: Kochi Trivandrum