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The Client

Our client is an Australian mutual company rooted in the friendly societies’ movement. They provide a range of health and wellbeing services, including health insurance, dental & optical cover, aged care, and mental health support. 

The Challenge

The primary challenges included a diverse application landscape and the complexity of managing non-employee entities such as vendors and contractors. The client aimed to address these issues through the implementation of a robust IAM program. 

Our Solution

To meet the client’s IAM program needs, Experion was engaged to provide comprehensive support. Our solution encompassed design, development, configuration, quality assurance, and migration services, transitioning from a distributed IAM system to SailPoint. 

The Experion team tailored a system design aligned with the client’s requirements and developed a roadmap for seamless implementation. Custom integrations with various enterprise applications, including Commercial Off-The-Shelf (COTS) software, Software-as-a-Service (SaaS) solutions, in-house developed applications, and legacy systems, were implemented to ensure a smooth transition. 

The ongoing onboarding of over 75 enterprise applications guarantees the integration of all relevant systems into the IAM program. This ensures comprehensive access management and heightened security measures. 

Business Impact

  •  Enhanced Identity and Access Management Capabilities: The client now enjoys strengthened control over user access and increased security measures.
  • Streamlined Access Controls: The extensive onboarding process has streamlined access controls, ensuring that all systems are integrated into the IAM program.
  • Improved Efficiency: The IAM program has significantly improved overall efficiency by providing a centralized platform for access management.
  • Protection of Sensitive Data: The heightened security measures have contributed to the protection of sensitive data, safeguarding the client’s information.

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