The mixing of Client Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems is critical in delivering seamless client experiences. Access to integrated data, offers extremely good client experiences at every stage.
Robotic Process Automation (RPA) is an application of technology governed by business logic and structured inputs to automate business processes. Thanks to increased competition, dynamic market requirements, and widespread adoption of digital transformation, enterprises are banking on robotic process automation to help them get ahead. The latest forecast from Gartner Inc predicts that worldwide Robotic Process Automation software revenue will reach nearly $2 billion in 2021, and that the RPA market will grow at double-digit rates through 2024, despite the economic pressures caused by the COVID 19 pandemic.